Data protection

  • Section 1 Information on the collection of personal data

    (1) In the following we inform you about the collection of personal data when using our website. Personal data are all data that relates to you personally, e.g. name, address, email addresses, user behaviour. 

    (2) The Controller, in accordance with Article 4(7) EU General Data Protection Regulation (GDPR), is: 

    August Steinmeyer GmbH & Co KG
    Riedstr. 7
    72458 Albstadt

    (see Legal Notice). 

    Our data protection officer can be contacted at or by post addressed to “The Data Protection Officer” 

    (3) When you contact us by email or via a contact form, we store the data you provide us (your email address, if applicable your name and phone number) in order to respond to your query. We delete the accumulated data when its storage is no longer necessary or, if there are statutory retention obligations, we restrict processing of the data. By sending your request, you give us your consent to data processing in accordance with Article 6(1)(1)(a) GDPR. 

    (4) If we have to commission service providers for individual functions of our service or wish to use your data for advertising purposes, we will inform you in detail of the respective processes, as stated below. In doing so, we will also state the defined criteria for the storage period. 

    Section 2 Your rights

    (1) You have the following rights with respect to your personal data processed by us:

    • Right of access,
    • Right to rectification or erasure,
    • Right to restriction of processing,
    • Right to object to processing
    • Right to data portability

    (2) You also have the right to lodge a complaint with a data protection authority about the processing of your personal data by us. 

    Section 3 Collection of personal data when visiting our website

    (1) If you use our website for information purposes only, i.e. if you do not register with us or you send us information in a different way, we collect only the personal data that your browser sends to our server. If you would like to view our website, we will collect the following data that we require for technical purposes to display our website to you and to guarantee stability and security (the legal basis for this is Article 6(1)(1)(f) GDPR):

    • IP address
    • Date and time of the query
    • Time zone difference to Greenwich Mean Time (GMT)
    • Content of the request (specific page)
    • Access status/HTTP status code
    • Volume of data transferred in each case
    • Website the request comes from
    • Browser
    • Operating system and its interface
    • Language and version of the browser software

    (2) In addition to the aforementioned data, cookies will be stored on your computer when you use our website. Cookies are small text files which are stored on your hard drive by the browser you use and which transmit certain information to the body setting the cookie (in this case us). Cookies cannot run programs or transfer viruses to your computer. They are designed to make our online services more user-friendly and more effective overall. 

    (3) Use of cookies: 

    a) This website uses the following type of cookies, the scope and function of which are explained below:

    • Session cookies (see b)
    • Permanent cookies (see c).

    b) Session cookies are automatically deleted when you close the browser.  These store a so-called session ID, which allows different requests from your browser to be assigned to the general session. This enables your computer to be recognised you if you return to our website. Session cookies are deleted when you log out or close the browser. 

    c) Permanent cookies are automatically deleted after a given time, which can be different for each cookie. You can delete cookies at any time through the security settings of your Internet browser. 

    d) You can configure your browser settings as you wish and reject, for example, the acceptance of cookies. We would like to point out that in doing so you may possibly not be able to use all of this website’s functions. 

    e) [We use cookies to be able to identify follow-up visits for you if you have an account with us. Otherwise, you would have to log in for every visit. 

    f) [Flash cookies used are not recorded by your browser but by your Flash plug-in. We also use HTML5 storage objects which are deposited on your end device. These objects save the required data separately from the browser you have used and do not have an automatic expiry date. If you do not want Flash cookies processed, you must install an appropriate add-on, for example “clear-flash-cookies” for Mozilla Firefox   ( 

    or the Adobe Flash Killer Cookie for Google Chrome. You can block the use of HTML5 storage objects by using the private mode in your browser. We also recommend that you manually delete your cookies and browser history regularly. 

    Section 4 Further functions and services of our website

    (1) In addition to the purely informational use of our website, we offer various services which could be of interest to you. For this you generally have to enter additional personal data which we use to provide the respective service and for which the aforementioned principles of data processing apply. 

    (2) Sometimes we use external service providers for the processing of your data. We have selected and engaged these service providers carefully; they are bound to our instructions and are regularly monitored.

    (3) In addition, we may pass on your personal data to third parties if we offer contract conclusions or similar services together with partners. You will receive more detailed information about this when you enter your personal data, or below in the description of the offer. 

    (4) If our service providers or partners have their registered office in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer. 

    Section 5 Objection to or withdrawal of consent to the processing of your data

    (1) If you have given consent to the processing of your data, you may revoke this at any time. Such withdrawal shall affect the legitimacy of the processing of your personal data after you have expressed this to us. 

    (2) Insofar as our processing of your personal data is based on a balancing of interests, you can lodge an objection to the processing. This is the case, in particular, if the processing is not necessary for the fulfilment of a contract with you, something which we will explain in each of the following descriptions of the functions. When asserting such an objection, we ask you to state the reasons why we should not process your personal data in the manner stated. In the event of a justified objection, we will check the state of affairs and either stop or adjust the data processing, or inform you of the mandatory, legitimate grounds on the basis of which we shall continue the processing. 

    (3) You can, of course, object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us of your objection in relation to advertising using the following contact details:; August Steinmeyer GmbH & Co KG, Riedstr. 7, 72458 Albstadt. 

    Section 6 Newsletter

    (1) With your consent you can subscribe to our newsletter, in which we will inform you about our current offers. The advertised goods and services are named in the declaration of consent. 

    (2) For registration to our newsletter we use the so-called double opt-in procedure. This means that after your registration we will send you an email to the email address provided, in which we shall ask you to confirm that you wish to be sent our newsletter. If you do not confirm your registration within 24 hours, your information is locked and automatically deleted after one month. In addition, we store your IP addresses used and the times of the registration and confirmation respectively. The purpose of the procedure is to be able to verify your registration and, if necessary, clarify any possible misuse of your personal data. 

    (3) The only mandatory information for receipt of the newsletter is your email address. Other separately marked data is provided voluntarily and is used to be able to address you personally. After your confirmation, we store your email address for the purpose of sending the newsletter. The legal basis for this is Article 6(1)(1)(a) GDPR. 

    (4) You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. You can inform us of this withdrawal by clicking on the link provided in every newsletter e-mail, via this form on the website, by sending an e-mail to or by sending a message to the contact details stated in the legal notice. 

    Section 7 Use of Google Analytics

    (1) This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, which are text files placed on your computer to enable your use of the website to be analysed. The information generated by the cookie concerning your use of this website will be passed on to a Google server in the USA and saved there. If IP anonymisation is activated on this website then your IP address is abbreviated beforehand by Google within the Member States of the European Union or party to the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator regarding website and internet use. 

    (2) The IP address transferred by your browser within the scope of Google Analytics will not be aggregated with any other data held by Google. 

    (3) You may prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do so, you may not be able to use all the functions of this Website to their full extent. You can also prevent the data generated by the cookie related to your usage of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser add-on available through the following link:;

    (4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are further processed in a truncated form so that personal identification is excluded. If personal identification becomes possible via the data collected, this is immediately excluded and the personal data fully deleted. 

    (5) We use Google Analytics to analyse and regularly improve use of our website. The statistics obtained from this allow us to optimise our content and to make it more interesting for you. In the exceptional cases where personal data is transferred to the USA, Google is subject to the EU-US Privacy Shield, The legal basis for the use of Google Analytics is Article 6(1)(1)(f) GDPR. 

    (6) Information on the third-party service provider: Google Dublin, Google Ireland Ltd.; Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of service:, data privacy summary:, and data privacy policy from 25 May 2018 for all Google services: 

    Section 8 Use of social media plug-ins

    (1) We currently use the following social media plug-ins:  Xing and LinkedIn.  In doing so, we use the so-called two-click solution. This means that when you visit our website, in principle no personal data are passed on to the plug-in provider initially. You can recognise the plug-in provider by the mark in the box above the first letter of its name or the logo. We give you the option of communicating directly with the plug-in provider via the button. Only if you click the selected field and thereby enable it does the plug-in provider receive the information that you have accessed the relevant website of our online service. Data named in Section 3 of this Policy are also transferred. In the case of Xing, according to the respective providers, in Germany the IP addresses are anonymised immediately after collection. By enabling the plug-in, personal data are sent by you to the respective plug-in provider and stored there (in the case of US providers, in the USA). As the plug-in provider collects data via cookies in particular, we recommend that you delete all cookies via your browser’s security settings before clicking on the greyed-out box. 

    (2) We have no influence over the data collected and the data processing methods, nor do we know the full extent of the data collection, the purposes of processing or the storage periods. We also have no information on erasure of the data collected by the plug-in provider. 

    (3) The plug-in provider stores the data collected about you as a user profile and uses this for the purposes of advertising, market research and/or the needs-based design of its website. This type of evaluation occurs, in particular (even for users that are not logged in), to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of this user profile, whereby you must exercise this right against the respective plug-in provider. Via the plug-in, we offer you the option to interact with social networks and other users so that we can improve our service and make it more interesting for you as a user. The legal basis for the use of plug-ins is Article 6(1)(1)(f) GDPR. 

    (4) Data is forwarded irrespective of whether or not you have an account with the plug-in provider and are logged in there. When you are logged in to the plug-in provider, your data we have collected are assigned directly to your account with the plug-in provider. If you select the enabled button and, for example, link the page, the plug-in provider also stores this information in your user account and shares this publicly with your contacts. We recommend logging out regularly after using a social network, particularly before enabling the button, as in this way you can avoid an assignment to your profile with the plug-in provider. 

    (5) You can find more information on the purpose and scope of data collection and its processing by the plug-in provider in the data protection policies of these providers communicated below. You can also find further information there about your rights and about how to adjust your settings to protect your privacy. 

    (6) Addresses of the respective plug-in providers and URLs with their data protection notices: 

    a)  Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; 

    b)  LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; LinkedIn is subject to the EU-US Privacy Shield, 

    Section 9 Integration of Google Maps

    (1) We use Google Maps on this website. By using this service, we are able to display interactive maps for you directly on the website and allow you to use the map feature conveniently. 

    (2) When you visit our website, Google receives the information corresponding to the subpages that you have accessed on our website. Data named in Section 3 of this Policy are also transferred. This occurs regardless of whether or not you are logged in to a Google user account. If you are logged in with Google your data will be associated directly with your account. If you do not want this assigned to your Google profile, you must log out before activating the button. Google stores your data as user profiles and uses them for advertising and market research purposes and/or for any necessary changes to the design of its website. This type of analysis is carried out in particular to provide personalised advertising and to inform other users on social networks about your activity on our website (even for users who are not logged in). You have the right to object to the creation of this user profile, whereby you must exercise this right Google. 

    (3) For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the provider’s data protection statement (see above Section 6). You can also find further information there about your rights and about how to adjust your settings to protect your privacy. Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield, 

  • Contact

    Under +49(0)7431 1288-0 we are at your disposal.
    Our repair service can be reached at +49(0)7431 1288-200
    Please note our international sales representatives.